żeby nie stękać ... v2

wspomagacze argumentacji
- I should mention that ... -  Może powinnienem wspomnieć o ...
- As far as I know ... - O ile mi wiadomo ..
- As regards ... - Co do/ co się tyczy ...
- I'm quite sure ... - Jestem raczej pewny ...
- Personally, I think that ... - Osobiście uważam, że ...
- It's worth mentioning that - Warto wspomnieć, że ...
- To the best of my knowledge ... - O ile mi wiadomo ...
 
wspomagacze argumentacji i wyrażania własnej opinii
- I am convinced that ... - Jestem przekonany, że ...
- I'd just like to say ... - Chciałbym/chciałabym tylko powiedzieć ...
- Besides - Zresztą, poza tym 





zwroty doprecyzowujące myśli/pytania
- In other words ... - Innymi słowy ....
- I want to make sure whether ... - Chcę się upewnić, czy ...
- What about ... ? - A jeśli chodzi o ....?
- Correct me if I'm wrong, but ... - Popraw mnie, jeśli się mylę, ale ...
- Let me explain. - Pozwól mi wyjaśnić.
- For sure? - Czy na pewno?








jak wyrazić rozczarowanie
- We had high hopes ... - A miało być tak pięknie...
- It doesn't matter - Nieważne
- We'll get by - Obejdzie się


jak wyrazić zniecierpliwienie
- Knock it off / Stop it - Przestań
- I'm warning you ... - Ostrzegam cię ...
- Cut it out. - Skończ z tym.


jak wyrazić zachwyt 
- That's amazing! - Nieprawdopodobnie!
- It's impressive - Robi wrażenie
- Oh, wow! - Ojej!

jak wyrazić zdziwienie
- Seriously? - Serio?
- No way! - Niemożliwe!
- Come on! - Coś ty!













jak odmówić 
- Not my thing. - To nie moja bajka.
- Probably not. - Raczej nie
- Let's forget about it. - Darujmy to sobie.
- No way am I going to ... - Nie ma mowy, żebym ...
- Forget it! - Zapomnij o tym!
- There's no need to ... - Nie ma potrzeby ...




źródło: "Polish your english. Angielski z premierem"

żeby nie stękać ...

wspomagacze argumentacji
- As far as I am concerned ... - jeśli o mnie chodzi ...
- I want to emphasize that ... - chcę podkreślić, że ...
- If you ask me ... - jeśli chodzi o mnie ...
- It's important to mention that ... - należy wspomnieć, że ...
- One might say that ... - Mówi się, że ...
- Furthermore ... /Moreover ... - ponadto ...
- What is more ... - co więcej ...

zwroty doprecyzowujące myśli/pytania
- What I am getting at is  ... - chodzi mi o to, że ...
- I don't quite follow you ... - Nie do końca cię rozumiem.
- Is everything clear so far? - czy wszystko jak dotąd jest jasne?
- Let me put it this way ... - ujmę to w ten sposób ...
- Have you got that? - rozumiecie?
- Are you with me? - Wszystko jasne?

zwroty na przeczekanie
- Anyway ... - W każdy razie ...
- Let me think .. - Daj mi się zastnowić ...
- You know .. - no wiesz ...
- That's a good question ... - to dobre pytanie ...
- That's interesting - to interesujące ...
- You never know ... - nigdy nic nie wiadomo ...

umilacze na zakończenie rozmowy
- It was a pleasure. - było mi bardzo przyjemnie.
- That's very kind of you. - To bardzo uprzejmie z Twojej strony.
- Give my love to .. - Pozdrów ode mnie ...
- It's very nice of you to say so. - Bardzo miło to słyszeć od Pani/Pana
- That sounds great. - To brzmi wspaniale.
- You've been a great help! - Bardzo mi pomogłeś!


źródło: "Polish your english. Angielski z premierem"

basic english mail part 2

Negotiaiting a project

Asking for information

What are your usual charges (fees/rates) for ....?

Can you give me some more information about …?

Requests

Do you think you could …?

Would you be able to …?

Emphasising a main point

My main concern at this stage is …

The main thing for me is …

Asking for a suggestion

How do you think we should deal with this?

What do you think is the best way forward?

Making a suggestion

Why don’t you … ?

What about if we …?

Negotiating: being firm

I understand what you’re saying about … (but …)

I can see what you’re saying, but …

Negotiating: being flexible

We would be prepared to  … (if …)

I am wiling no … (if …)

Negotiating: agreeing

Okay, I’m happy with that for now.

That’s fine.

Next steps

I’ll be in touch again soon with more details.

Let’s talk next week and see how things are going.

Closing

I look forward to working with you – Liczę na współpracę z Tobą

I’m sorry that we couldn’t use your services this time, but I hope there will be another opportunity.

Charge – opłata

Fee – opłata, honorarium

Rate – stawka; oceniać

Concern – dotyczyć

Stage – etap, stadium

Deal – transakcja, sprawa, interes

Firm – mocno

Prepare – przygotować

Willing – chętny, skłonny, gotowy

Checking understanding

Technical problems

Did you get my last message sent on ...?

Sorry, you forgot to attach the file. Can you send it again?

I got your email, but I can’t open the attachment.

Did you mean to send this? I don’t want to open it in case it’s got a virus.

Asking for clarification

I’m not sure what you mean by …? Could you clarify?

Which … do you mean?

I don’t understand this point. Can you explain in a little more detail?

Are you sure about that?

Giving clarification

Sorry, what I meant was …, not …

I though …, but I may be wrong.

I’ll check and get back to you.

The correct information is given below. Please amend your records accordingly.

Sorry, forget my last email. You’re right.

Close

I hope this clarifies the situation.

Get back to me if there’s anything else.

Amend – zmiany, wnieść poprawki

Records – dokumentacja

Accordingly - odpowiednio

basic english mail

	Formal/Neutral	Informal
Name	Dear Mr/Mrs?Ms Dupuis	Hi/Hello Mary
	Dear Mary	Mary, ...
Previous contact	Thank you for your email of ...	Thanks for your email.
	Further to your last email, ...	Re your email, ...
	I apologise for not getting in contact with you before now	Sorry I haven't written for ages, but I've been really busy
Reason for writing	I am writing in connection with	Just a short note about ...
	I am writing with regard to ...	I'm writing about ...
	In reply to your email, here are ...	Here's the ... you wanted.
	Your name was given to me by	I got your name from ...
	We would like to point out that ...	Please note that ...
Giving information	I'm writing to let you know that ...	Just a note to say ...
	We are able to confirm that ...	We can confirm that ...
	I am delighted to tell you that ...	Good news!
	We regret to inform you that ...	Unfortunately, ...
Attachments	Please find attached my report.	I've attached ...
	I'm sending you ... as a pdf file.	Here is the ... you wanted
Asking for information	Could you give me some information about ...	Can you tell me a little more about ...
	I would like to know ...	I'd like to know ...
	I'm interested in receiving/finding out ...	Please send me ...
Requests	I'd be grateful if you could ...	Please could you ...
	I wonder if you could ...	Could you ...?
	Do you think I could have ...?	Can I have ...?
	Thank you in advance for your help in this matter	I'd appreciate your help on this.
Promising action	I will...	I'll
	I'll investigate the matter.	I'll look into it.
	I will contact you again shortly.	I'll get back to you soon.
Offering help	Would you like me to ...?	Do you want me to ...?
	If you wish, I would be happy to ...	Shall I ...?
	Let me know whether you would like me to ...	Let me know if you'd like me to ...
Final comments	Thank you for your help.	Thanks again for ...
	Do not hesitate to contact us again if you require any further information.	Let me know if you need anything else.
	Please feel free to contact me if you have any questions. My direct line is ...	Just give me a call if you have any questions. My number is ...
Close	I am looking forward to ... (+ -ing)	Looking forward to ... (+ -ing)
	Give me regards to ..	Best wishes to ...
	Best wishes	Speak to/ See you soon.
	Regards	Bye (for now)/All the best
	Previous - poprzedni
	Further - dalej
	reason - powód
	hesitate - wahać się

Interpunkcja

Interpunkcja

- pierwsze zdanie zawsze należy zaczynać wielką literą, niezależnie od tego, czy po formie zwrotu do adresata pojawi się przecinek, czy nie

- dash (-) użyty jest jako myślinik, pauza.

- przed that nie stawia się przecinka (często także przed which)

- przecinka używa się po słowach however, unfortunately itd., jeśli występują one na początku zdania

- dłuższe zdanie rozdzielane są za pomocą średnika (;),

- należy konsekwentnie używać contractions ( a więc jeśli w danym e-mailu piszemy don’t, to napiszemy także I’ll, a nie don’t i I will). Pamiętając o stawianiu apostrofu, unikniemy nieporozumień

- przecinek umieszczamy też często przed and, zwłaszcza w przypadku dwóch połączonych ze sobą zdań głównych

- jeśli zdanie podrzędne występuje na pierwszym miejscu, to zdanie nadrzędne oddzielone jest przecinkiem

- jeśli przecinek występuje na początku po formie zwracania się do adresata (np. regards), powinien znaleźć się także w formule końcowej. Można go również pominąć w obydwu przypadkach

- pierwsza osoba liczby pojedynczej I pisana jest zawsze wielką literą

- pisownia wielką literą obowiązuje też w tytułach lub nazwach stanowisk, działów, miesięcy i dni tygodnia

GIVING NEWS

I'm writing to confirm our appointment on Tuesday 6 June.
Unfortunately, I will not be able to make the meeting on Tuesday 6 June.
You be pleased to hear that your application has been accepted.
We regret to inform you that your application has not been successful.
Bad news, I'm afraid about our trip next weekend.
You'll never guess what's happened!
Here's an update on the project.

confirm  - potwierdzać
be able to  - móc
regret  - żałować

NEGOTIATING A PROJECT

1. Can you give me information about ...?

2. I would be grateful if you could give me some information about ...

3. Do you think you could send me more details?

4. We need to discuss this before we go any further.

5. How do you think we should deal with this ?

6. I would appreciate your advice

7. We would be prepared to give you a discount if you

8. That could be possible

9. That should be possible.

10. That might be possible - I need to ask my line manager

11. No problem - that would be possible

12. I think we need to have a meeting to discuss this in more detail.

13. Let me know what time would suit you best

14. I'm sorry that we couldn't use your service this time.

necessary - koniecznie

further - dalej

deal - transakcja, sprawa

appreciate  - doceniać

prepared - przygotowany

prepare - przygotować,

discount - rabat, dyskonto, zniżka

suit - odpowiadać, pasować

Asking for information	What are your usual charges (fees/rates) for ... ?	Can you give me some more information about?
Requests	Do you think you could ...?	Would you be able to ...?
Emphasising a main point	My main concern at this stage is ...	The main thing for me is ...
Asking for a suggestion	How do you think we should deal with this?	What do you think is the best way forward?
Making a suggestion	Why don't you ...?	What about if we ..?
Negotiating: being firm	I understand what you're saying about ... , but ....	I can see what you're saying, but ...
Negotiating: being flexible	We would be prepared to ... (if...)	I am willing to ... (if ...)
Negotiating: agreeing	Okay, I'm happy with that for now.	That's fine
Next steps	I'll be in touch again soon with more details.	Let's talk next week and see how things are going.
Closing	I look forward to working with you	I'm sorry that we couldn't use your services this time, but I hope there wil be another opportunity

emphasisi - podkreślać, eskponować

firm - solidny, twardy

charge -  koszty, opłaty

fee - opłata, taksa

rates - podatek od nieruchomości

Formal and Informal Email

GREETINGS
Formal

- Dear Sir/ Madam,
- Dear Sir or Madam,
- To whom it may concern: (especially AmE)
- Dear Mr/ Ms Jones,
- Dear Dr Smith,

(note: First names are NOT used. Using Miss or Mrs to address a woman  is not good form anymore: you cannot know whether she’s married or not)
Informal

- Hi Dennis,
- Hello Claire,
- Dear Mum,

(note: salutations are followed by a (,) comma, exception: ’To whom it may concern:’)

REASON FOR WRITING/ REPLYING
Formal

- I am writing to make a reservation/ to apply for the position of…/ to confirm my booking/ to ask for further information about …
- I am writing with regard to the sale of …/ to the complaint you made on 29 February
- Thank you for your e-mail of 29 February regarding the sale of… / concerning the conference in Brussels.
- With reference to our telephone conversation on Friday, I would like to let you know that…

Informal

- Just a quick note to invite you to…/ to tell you that…
- This is to invite you to join us for a picnic on 20 May.
- Thanks for your e-mail, it was wonderful/great to hear from you.

MAKING A REQUEST/ ASKING FOR INFORMATION
Formal

- Could you please let me know if you can attend the fair/ if you are available for a meeting on 12 December?
- I would appreciate it if you could send me a brochure/ if you could reply within two days.
- Could you possibly arrange a meeting with my secretary?
- I would also like to know if there are any swimming pools in your area.
- Please, let me know how much the tickets cost.

Informal

- I was wondering if you could come and see me sometime next week.
- Would you mind coming early to help me clear up the place?
- Do you think you could call Jerry for me?
- Can you call me/ get back to me asap? (as soon as possible)

OFFERING HELP/ GIVING INFORMATION
Formal

- We are happy to let you know that your article has been selected for publication.
- I am glad to inform you that we will be holding our annual conference in Brussels on 20 September 2014.
- We regret to inform you that the show has been cancelled due to bad weather conditions.
- We are willing to arrange another meeting with the CEO.
- We would be glad to send you another statement if necessary.
- Please, let me know if I can be of further assistance.
- Should you need any further information/assistance, do not hesitate to contact us.

Informal

- I’m sorry, but I can’t make it tomorrow. (= I can’t come tomorrow.)
- I’m happy to tell you that John and I are getting married next month.
- Would you like me to come early and help you clear up the place?
- How about I come and help you out?
- Do you need a hand with moving the furniture?

COMPLAINING
Formal

- I am writing to express my dissatisfaction with… / to complain about…
- I regret to say that I was not completely satisfied with the room you provided us.
- We regret to inform you that your payment is considerably overdue.
- I would like to receive a full refund and compensation for the damages.
- I am interested to hear how your company can compensate us for the distress we suffered.

Informal

- I’m sorry to say that you’re late with the payments.
- I hope you won’t mind me saying that the place you’d recommended to us wasn’t as nice as we’d expected.

APOLOGIZING
Formal

- We would like to apologize for any inconvenience caused.
- Please accept our apologies for the delay.
- Please let us know what we can do to compensate you for the damages caused.
- We will make sure that this will not happen again in the  future.
- I am afraid I will not be able to attend the conference.

Informal

- I’m sorry for the trouble I caused.
- I apologize for the delay.
- I promise it won’t happen again.
- I’m sorry, but I can’t make it to the meeting.

ATTACHING FILES
Formal

- I am attaching my CV for your consideration.
- I am sending you the brochure as an attachment.
- Please see the statement attached.
- Please find attached the file you requested.
- I am afraid I cannot open the file you have sent me.
- Could you send it again in … format?

Informal

- I’m attaching/sending you the holiday photos.
- Sorry, but I can’t open it. Can you send it again in … format?

ENDING
Formal

- I look forward to hearing from you.
- I look forward to hearing when you are planning to visit our town.

Informal

- Hope to hear from you soon.
- I’m looking forward to seeing you.

CLOSING FORMULA
Formal

- Yours faithfully, (when you start with Dear Sir/ Madam,)
- Yours sincerely, (when you start with the name e.g. Dear Ms Collins)
- Sincerely Yours, (AmE)
- Sincerely, (AmE)
- Yours Truly, (AmE)

Informal

- Love,
- Thanks,
- Take care,
- Yours,
- Best regards, (semi-formal, also BR)

 

źródło: http://www.myenglishteacher.eu/blog/formal-and-informal-email-phrases/