basic english mail part 2

Negotiaiting a project

Asking for information

What are your usual charges (fees/rates) for ....?

Can you give me some more information about …?

Requests

Do you think you could …?

Would you be able to …?

Emphasising a main point

My main concern at this stage is …

The main thing for me is …

Asking for a suggestion

How do you think we should deal with this?

What do you think is the best way forward?

Making a suggestion

Why don’t you … ?

What about if we …?

Negotiating: being firm

I understand what you’re saying about … (but …)

I can see what you’re saying, but …

Negotiating: being flexible

We would be prepared to  … (if …)

I am wiling no … (if …)

Negotiating: agreeing

Okay, I’m happy with that for now.

That’s fine.

Next steps

I’ll be in touch again soon with more details.

Let’s talk next week and see how things are going.

Closing

I look forward to working with you – Liczę na współpracę z Tobą

I’m sorry that we couldn’t use your services this time, but I hope there will be another opportunity.

Charge – opłata

Fee – opłata, honorarium

Rate – stawka; oceniać

Concern – dotyczyć

Stage – etap, stadium

Deal – transakcja, sprawa, interes

Firm – mocno

Prepare – przygotować

Willing – chętny, skłonny, gotowy

Checking understanding

Technical problems

Did you get my last message sent on ...?

Sorry, you forgot to attach the file. Can you send it again?

I got your email, but I can’t open the attachment.

Did you mean to send this? I don’t want to open it in case it’s got a virus.

Asking for clarification

I’m not sure what you mean by …? Could you clarify?

Which … do you mean?

I don’t understand this point. Can you explain in a little more detail?

Are you sure about that?

Giving clarification

Sorry, what I meant was …, not …

I though …, but I may be wrong.

I’ll check and get back to you.

The correct information is given below. Please amend your records accordingly.

Sorry, forget my last email. You’re right.

Close

I hope this clarifies the situation.

Get back to me if there’s anything else.

Amend – zmiany, wnieść poprawki

Records – dokumentacja

Accordingly - odpowiednio