Informal / Formal sentens

Informal	Formal
What do you need?	Please let us know your requirements.
Thanks for you email of 12 Feb.	Thank you for your email received 12 February.
Sorry, I can't make it.	I am afraid I will not be able to attend.
I'm sorry to tell you that, …	We regret to advise you that …
I promise	I can assure you that …
Could you ..?	I would be grateful if you could …
You haven't ..	We note from our records that you have not …
Don't forget	We would like to remind you that …
I need to …	It is necessary for me to …
Shall I … ?	Would you like me to … ?
But … / Also … / So …	However…/ In addition … / Therefore …
Please could you …	I was wondering if you could …
I'm sorry for	Please accept our apologies foe …
See you next week.	I look forward to meeting you next week.
Re ..	With regard to … (or with reference to)

requirements - wymagania

receive - otrzymać

attend  - być obecnym

assure - zapewniać

with regard to sth - w odniesieniu do czegoś

re - co się tyczy, odnośnie, w sprawie

it is necessary for sb to do sth - ktoś musi zrobić coś

wonder - zastanawiać się

In addition – dodatkowo

Therefore – dlatego, zatem

General tips

Some general tips as a reminder for writing good emails:

•  Use a 'subject line' that summarises briefly and clearly the content  of the message. Your email may be one of hundreds on the recipient's computer and you want them to read it when it arrives and then find it again easily in their files
• Use short, simple sentences. Long sentences are often difficult to read and understand. The most common mistake for learners of English is to translate directly from their own language. Usually the result is a complicated, confusing sentence
• One subject per email is best. The other person can reply to an email about one thing, delete it, and leave another email in their 'Inbox' that needs more time
• Be very careful with jokes, irony, personal comments etc. Humour rarely translates well from one culture to another. And if you are angry, wait for 24 hours before you write. Once you press 'Send' you cannot get your email back. It can be seen by anyone and copied and sent round the world. The intimate, informal nature of email makes people write things that they shouldn't. Only write what you would be comfortable saying to the person's face.
• Take a moment to review and edit what you have written. Is the main point clear? Would some pieces of continuous text be better as bullet points or numbered points? Is it clear what action you want the recipient to take? Would you be happy to receive this email? If in doubt, ask a colleague to quickly look through and make comments
• Don't ignore capital letters, punctuation, spelling, paragraphs and basic grammar. It might be okay when you are writing to a very close friend, but to everyone else it's an important part of the image that you create. A careless, disorganised email shows the outside world a careless, disorganised mind
• Use the replies you receive to modify your writing to the same person. If the recipient writes back in a more informal or more formal style, then match that in your future emails to them. If they use particular words or phrases that seem to come from their company culture, or professional area, then consider using those words yourself where they are appropriate
• Be positive!

 content - zawartość, treść
 rarely - rzadko
 intimate - bliski, kameralny
 bullet points - wypunktowanie
 recipient - adresat, odbiorca
 receive - dostać, otrzymać
 If in doubt - w razie wątpliwości
 careless - nieostrożny, nieuważny
 appropriate - odpowiedni, stosowny, właściwy