KEY PHRASES

Previous contact
Which reference to your email sent (date),...	Re your last email
Reason for email
We are writing to inform you that...	Just a short note to let you know that
Good news
You will be pleased to hear that...	Good news
We are able to confirm that ...	We can confirm that
Bad news/Apologising
I apologise for ...	Sorry for
We regret to inform you that..	Unfortunately
Requests
I'd be grateful if you could ...	Can you …?/ Please …/
I would appreciate it if you could ...	Please …/ Can you …?/
Offering help
Would you like me to ... ?	Do you want me to
If you wish, I would be happy to ...	Shall I
Promising action
I will contact you again	I'll get back to you
Attachments
Please find attached ...	I've attached
Final comments
Thank you for you help.	Thanks for your help
Do not hesitate to contact us again.	If there's anything else, just let us know
If you need any further information.
Closing
We are looking forward to...	Looking forward to
Yours/Yours sincerely	Best wishes	Regards